How To Order

To order one of our sweaters or yarn simply browse our catalogue until you find the item you would like to purchase and then click on it to get more details. Choose your preferred size/colour from the lists provided and enter the quantity you require. Finally, click the Buy Now button to add the item to your Shopping Basket. You can continue to browse our catalogue and add more items to your Shopping Cart in this way. You can view/modify the contents of your Shopping Basket at any stage by clicking on the Shopping Basket link at the top of the page.

Checking Out
Once you have all the items you would like to order in your Shopping Basket, click the Check Out link at the top of the page. You will then be prompted for your contact information and credit card details (VISA or MASTERCARD). Once you have entered your details simply click on the Place Order button. We will acknowledge your order by return e-mail and forward the goods once your details have been ratified.

Traditional Ordering
If you are still unsure about sending us your credit card details via our secure trading system then you can always fax your details to us or send us your phone number and we will contact you. Alternatively, to order using traditional mail simply send details of your order, your full name, mailing address and credit card details, cheque, postal order or international money order to our mailing address.

You can download an order form in PDF format for printing here.
(You will need the Adobe Acrobat reader to view the form)

Payment
All payments will be charged at the sterling exchange rate when the order is dispatched.

Security
All personal and Credit Card details are transmitted using SSL technology to ensure maximum security.

Delivery
All orders will be dispatched within 7 days via airmail post to all countries. The cost of shipping is included in the price of all  items.

Returns
All items returned should be in their original condition for a replacement or complete refund.

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